SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
When you browse our site, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.
SECTION 2 - CONSENT
How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collection and use of it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
You may also have the option of sharing additional information with Mind the Gap through an Integrated Service. If you choose to provide such information, during registration or otherwise, you are giving Mind the Gap the permission to use, share, and store it consistent with this Privacy Notice.
We may collect information about your use of certain Website features, such as the number of problems you have attempted, the number of videos you have viewed, and the amount of time spent to complete a quiz. This enables us to better tailor educational experiences that are most appropriate for you.
To provide a personalized learning and high-quality experience for our Users, we may use various technologies that automatically record certain technical information from your browser or device, including standard log files, web beacons, or pixel tags. This technical information may include your Internet Protocol (IP) address, browser type, internet service provider (ISP), referring or exit pages, click stream data, operating system, and the dates and times that you visit the Website and assists us in understanding how our Users are using our Website.
Like most websites, whether or not you are a registered member, we may send one or more cookies – small text files containing a string of alphanumeric characters – to your computer. Cookies remember information about your activities on a website and enable us to provide you with a more personalized learning experience. Mind the Gap may use both session cookies and persistent cookies. A session cookie disappears automatically after you close your browser. A persistent cookie remains after you close your browser and may be used by your browser on subsequent visits to the Website. You can, however, remove a persistent cookie at any time. Please review your web browser “Help” file to learn the proper way to modify your cookie settings. However, without cookies you will not have access to certain services and features on the Website.
Mind the Gap may use a variety of third-party service providers, such as Vimeo to host our videos or Google Analytics to understand our Website usage. We may allow third-party service providers to place and read their own cookies, web beacons, and similar technologies to collect information through the Website. This information is collected directly and automatically by these third parties, and Mind the Gap does not participate in these data transmissions.
Mind the Gap’s employees, agents and contractors must have a legitimate business reason to access Personal Information you provide to Mind the Gap. We may share your Personal Information with third-party service providers, including outside contractors or agents who help us manage our information activities, but they may only use your Personal Information to provide us with a specific service and not for any other purpose. Where feasible, Mind the Gap will require our third-party service providers to comply with this Privacy Notice.
How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us through our contact page.
SECTION 3 - DISCLOSURE
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
Mind the Gap will not share Personal Information with other third-party organizations for their marketing or promotional use without your consent or except as part of a specific program or feature for which you will have the ability to opt-in. You may ask or authorize us to share your Personal Information with authorized partners, not-for-profit organizations, and other entities that are not affiliated with Mind the Gap. In these cases, we will provide to these third parties only the information you have authorized or asked us to share. Mind the Gap may send information or offers to you on behalf of these third parties.
In the event that Mind the Gap is acquired by or merged with a third-party entity, we may transfer or assign the information that we have collected from Users as part of such merger, acquisition, sale, or other change of control.
We may share data when necessary or appropriate to protect Mind the Gap or others.
Mind the Gap may disclose information that we believe, in good faith, is appropriate or necessary to take precautions against liability; to protect Mind the Gap from fraudulent, abusive, or unlawful uses; to investigate and defend ourselves against any third-party claims or allegations; to assist government enforcement agencies; to protect the security or integrity of the Website; or to protect the rights, property, or personal safety of Mind the Gap, our Users, or others.
SECTION 4 – MIND THE GAP
Your data is stored through Mind the Gap’s data storage, databases and the general Mind the Gap application. They store your data on a secure server behind a firewall.
When purchasing, Mind the Gap may have access to your credit card data. Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
SECTION 5 - THIRD-PARTY SERVICES
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities located in areas that are bound by a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
We may share data with social networks at your request.
Some of our Users choose to connect their Mind the Gap account with social networks. This functionality is entirely optional. If you have explicitly agreed that we may do so, Mind the Gap may disclose your Personal Information through a social network or similar service (like Facebook or Google). To control the information that you share, you have the option of modifying your Mind the Gap or social network settings or disconnecting your social network account from your Mind the Gap account.
We may share data with third-party applications that you authorize.
Third-party application developers and service providers (commonly known as “App Developers“) may build complementary services for our platform. You may request we share your information with App Developers by connecting to the application or service and approving access to your Mind the Gap account.
We may share anonymous or aggregate data to improve our services and learn more about our Users.
In certain occasions, Mind the Gap may work with business partners to improve our services or offerings. We may disclose automatically collected and other aggregate non-Personal Information to authorized business partners to conduct research on online education or assist in understanding the usage, viewing, and demographic patterns for certain programs, content, services, promotions, and/or functionality on the Website.
SECTION 6 - SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
We try to ensure that our Website and information sent to us are safe, but no security measures are perfect.
We cannot ensure or warrant the security of any or all of the information you transmit to Mind the Gap, and you do so at your own risk. Once we receive your transmission of information, Mind the Gap makes commercially reasonable efforts to ensure the security of our systems. However, please note that this is not a guarantee that such information may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards.
SECTION 7 - AGE OF CONSENT
By using this site, you represent that you are at least thirteen years of age, or that you have your guardian's or teacher's consent and guidance in using the site.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact us through the Mind the Gap contact page.